Following a return to Stage 3 COVID-19 restrictions set by the State Government on the advice from the Chief Health Officer, Aqua Energy will be closed until further notice from the Victorian Department of Health and Human Services.
We ask that you take time to read all of the information provided to find the answers to any FAQ's that you have.
Fortnightly payments will cease and not be taken until Aqua Energy reopens. Members will be notified before any further payments are to be taken.
No, while we are closed your membership will be placed on hold. Your membership will automatically resume once the facility reopens.
You can complete a Membership Variation Form to suspend your membership for a time period outside of the closure. We will only accept suspensions until 31 December 2020, at this stage.
You can cancel your direct debit membership by completing a Membership Cancellation Form.
All active upfront memberships and visit passes will have the lost time added once a reopening date is announced.
Fortnightly payments will cease for swimming lessons and no payments will recommence until Swim School is back up and running. Before Swim School returns you will be contacted by a member of our Swim School team to discuss your options.
No, we are unable to hire or loan any equipment during the closure.
We will send an email to members who have opted to receive email notifications when registering. If you are a current member and would like to start receiving email updates, please send a request to email@example.com to be added to the list.
We will also advertise any changes to operations via Facebook at Aqua Energy and place messaging in the Gippsland Times newspaper.
COVIDSafe outdoor Group Fitness classes held by Aqua Energy staff at the Gippsland Regional Sports Complex are recommencing Monday 21 September 2020. Classes will cost $7 per class, payable by EFTPOS only at the time of the class. Check out the Timetable and register for a class here.
Free virtual Aqua Energy group fitness classes are available via Facebook at Aqua Energy. There's something for everyone and you have the flexibility to follow along at your own pace.